#Client Relationships
10 tips for keeping clients happy
There’s nothing more elating than that feeling after getting a new client, but what about maintaining that happiness in your clients beyond the first win?
8 customers you should avoid
These irritating customers are usually more bother than they’re worth.
How to turn a one-off client into a repeat customer
If you’re looking to keep your customers around a little longer you need to improve your communication.
The art of saying thank you in a memorable way
Handwritten thank you cards may seem like a relic from your grandmother’s era but they are still alive and well today and if used effectively, can even be a great boost to your business.
Why trusting relationships with clients and prospects are a must
Just made a new network contact? It’s now your job to build a strong enough relationship that will earn you the right to ask for their business. Building strong and trusting relationships with your existing customers is also fundamental to the long term success (and profitability) of your business.
The risk of being too nice in business
Having good relationships with your clients is critical to overall business success, making it important that everyone you’re directly associated with sees you as a ‘people person.’ Despite this, being too nice can lead to low productivity and smaller profits.
Get closer to key customers
What are you offering that will maintain and strengthen your relationships with your key accounts?
Goals for 2012 and the books to get you there
The new year is rapidly approaching and although some of you will have already planned your key goals and the actions required to achieve them in 2012, some will not.