News
Why that 'perfect' product photo might be costing shoppers trust
Shoppers struggled to tell real products from AI-generated ones, with one item fooling 74 per cent of people, new data shows
What the OpenAI apology to parliament means for your business
OpenAI apologised to an Australian parliamentary inquiry over a Medicare incident. Altis Consulting’s Des Viranna says the real lesson is for business owners
What the PHP flaw can teach small businesses about AI access
A critical PHP flaw has servers on alert. Illumio’s Andrew Kay says owners should also check what their AI tools can reach.
More than half of multilingual shoppers have walked away over a bad translation
Only 20% of consumers credit AI alone for good localisation. 43% say human review is what actually makes the difference, survey finds.
Letting AI act for you? Australian guidance says start small
Around 43% of Australian SMEs report using AI, yet safeguards for customers lag behind.
Major supermarkets own the weekly shop. The unplanned trip is still up for grabs
Blake Wright, Shopfully’s Sales Director, says Halloween spend is locked in at $500 million. Which shop gets it is still wide open.
Lost your surcharge revenue? Here’s the six-move fix
Raffy Sgroi has never surcharged a customer in her businesses. Now the ban is law, she’s got six pricing moves every SME should run.
New anti-money laundering laws could get your business fined over privacy, too
Small businesses under $3 million turnover can now be fined under the Privacy Act too. Here’s what’s changed.
The 'lone genius' problem: when everyone’s faster but nothing moves quicker
Miro’s Pete Bradd on the practical steps that turn individual AI shortcuts into shared team capability.
The retention fix that costs you nothing: give your youngest staff more notice
Rosters are being finalised earlier than any point this year. The improvement isn’t reaching every worker equally.
Six in ten manufacturers say they’re getting less productive, not more
Nearly six in ten Australians working in food and beverage manufacturing, 58.4%, believe their organisation is becoming less productive, despite continued investment in workplace technology.
Show your work(flow): why modern job postings need an AI tool callout
Roles that AI can easily automate are shrinking fast. Here’s what that means for how you write your next job ad.