Personal banking customers experienced a 1.1 per cent rise in satisfaction in the last 12 months, pushing satisfaction levels recorded in the Roy Morgan Research Consumer Banking Satisfaction Report to an almost 18-year high.
Business banking customers have reached a new level of satisfaction, according to the latest findings from the Roy Morgan Research Business Banking Satisfaction Report.
Business customers are seeing a higher level of satisfaction with their banks, according to a survey.
We asked a handful of banking experts for their top tips on fostering an effective two-way relationship with your business bank.
One of the biggest decisions any small business owner faces is choosing which institution will handle their business banking requirements. If you’re struggling to make this decision, consider these 8 important aspects.
The old saying, you have to spend money to make money might be true, but one expert offers some insight into negotiating the best banking deals, so you don’t have to spend as much to get started or keep going.
Intense competition between the banks is making it easier to get the best banking deal and loan terms for your business.
We asked three bankers their opinion on how small business owners should choose their business bank, the questions they should be asking, whether they need a separate bank for their personal affairs and how important fees are.
Bankers are judgmental – they have to be as they’re given limited information about their client and are expected to spot clues about credit risk from the basic information available. Given this, there are a few simple ways you can ensure your business appears low risk to the bank.
Credit unions and building societies have welcomed the Federal Government’s banking reform package as “a good step towards more bank competition”.
