3 reasons to tell a customer it’s time to see other companies
When a customer demands to speak with me, the owner, about an issue normally resolved by my customer service team, it usually means that the end of our relationship is nigh.
When a customer demands to speak with me, the owner, about an issue normally resolved by my customer service team, it usually means that the end of our relationship is nigh.
There are serious problems with the sales commission model. So why doesn’t anyone get rid of it? Here’s the story–with some fiscal results–of a software company that did just that.
Overcoming obstacles is hard but wonderfully gratifying. Here’s how you can identify and tackle the most challenging and surprising obstructions.
Traditional wisdom says business is a dog-eat-dog world, but new evidence turns that old saying on its head: the people who rise to the top may actually be the most generous.
The introduction of a multi-channel strategy may initially appear dauntingly complex as it potentially incorporates seven categories of channel.
What you need to know when searching for the right person to design your company’s first mobile app.
Here’s some advice: A self-aware team is an effective team. Check out these four steps will help you get through anything.
It’s for your own good. Cut these things out of your day and you’ll see gains in productivity–not to mention happiness.
Honing in on exactly who you are marketing your product to and using that data to inform your product design and strategy is crucial to the development of your business.