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Not convinced your business should provide customer service via social media? Turns out, social media users spend more when they receive great service.

Legislative changes over the last few years to protect borrowers have made life easier for some and harder for others. While many borrowers now enjoy higher levels of protection, borrowing can now be harder for self-employed entrepreneurs.

Ongoing economic uncertainty caused business confidence to fall nearly ten points in February, to 108.9, after six consecutive months of rises to January 2012.

Tell it straight, while also keeping your relationships intact. Author Keith Ferrazzi has tips.

When faced with a partnership proposal ask these questions to determine if the deal is truly a strategic partnership or a sham.

Convey your message, convince your audience, and confirm where they stand. A method from the master of rhetoric himself.

Friday has rolled around again, which means its time to take a few minutes out of your busy week to catch up on any of the important small business headlines you might have missed.

Scientific research shows that our genes influence whether we start our own businesses.

Phone maker announces new operating system, sweetens deal for app developers.

Many of us dread walking into a room and introducing ourselves to strangers. Here’s advice for building professional relationships.

Innovative Etsy CEO Chad Dickerson is set to inspire and inform local creative entrepreneurs at the ‘Etsy Success Sydney’ event, to be held in June.

Well-known entrepreneur Mark Bouris will kick off his inaugural “Secrets to Business Success” seminar at the end of this month, to offer SMBs advice on cashflow management, budgeting, marketing and business valuation.

In Washington, there’s no start-up like an election campaign. And there’s no quicker way to miss your mark than with a lackluster slogan.

How a management team prepares for and manages a crisis is what sets a great business apart from a mediocre one. Here are a few steps key to PR success in the face of disaster.

Effective communication is critical in any business and it’s not always necessary to use words. Here are some body language techniques that work.

The National Australia Bank and the Commonwealth Bank are the first of the Big Four banks to reduce their standard variable interest rates following Tuesday’s official rate cut by the Reserve Bank, with both failing to pass on the full amount.

Personal employee information is being made easily accessible to thieves, as one third of businesses fail when it comes to document security and the destruction of out of date personal information.

These services can take some of the pain out of search optimisation while improving your website rankings.

These simple strategies for tapping the creative process can help keep you on track toward breakthrough success.

Top strategies on how to use social media for financial planners, real-estate agents and attorneys.