How difficult is it to buy something from a business? Kristy Sheppard’s experience shows the power that even basic communication can have.
“I’ve just gone through a shameful experience with a group buying website and have been reminded of the simple power a business owner wields in replying to a customer…”
Diversification of service offerings is a buzz phrase at the moment, and for good reason. Businesses are expanding their range of products and services so their attractiveness to customers is retained and their customer service proposition is strengthened.
In today’s society, image is everything. Having a strong brand is crucial to your business’ success. So whether you’re looking at branding for the first time or about to embark on a rebrand, there’s a lot that needs to be considered. In order to discuss rebranding we need to first define ‘brand’. Put simply, a […]
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