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Why some businesses thrive while others fade into obscurity in the age of constant change
The pace of change is set to become even faster during 2018. Technology, globalisation and shifting workforce demographics are completely altering the way business is conducted. According to business consulting firm McKinsey and Co, every occupation that exists today has the potential to be at least partially automated, and the firm estimates half of all… Continue reading Why some businesses thrive while others fade into obscurity in the age of constant change
Will this be the year of risk or opportunity?
More than 2500 years ago, Greek philosopher Heraclitus declared the only constant in life is change. In the early days of 2018, his words have never been more accurate. But why is it that some organisations thrive in this environment while others wither? What’s the secret to success in a constantly evolving world? On the… Continue reading Will this be the year of risk or opportunity?
See the World through your customers’ eyes
“Go see, ask why, show respect.” The words of Toyota chairman Fujio Cho have become renowned as the basic lean principles on which to build and run a large business but what does this mean for small to medium-sized Australian businesses? The concept here revolves around the importance of business leaders getting up from their desks… Continue reading See the World through your customers’ eyes
A solid case for process improvement: more than a vague promise of happier customers
Fifty years ago, running a company was a much more predictable business. There was less competition and customers were generally content to make their purchasing choices based on what you had on offer. If you were a leader in your market, the odds were you’d still be leading the pack ten years hence. Today, executives… Continue reading A solid case for process improvement: more than a vague promise of happier customers
Securing staff buy-in for process improvements
Have you started 2017 struggling to get your staff involved in process improvement initiatives? If so, you’re not alone. Businesses in virtually every industry wrestle with how to engage teams in efforts to improve business processes and then, once they do get them involved, how to sustain the momentum. The good news is that employees… Continue reading Securing staff buy-in for process improvements