Tag: Talent

Why do some companies hold onto the best while others flounder? The answer’s simpler than you’d think—

Enabling agents to resolve issues more effectively is the key to employee satisfaction and a better customer experience.

With artificial intelligence playing a significant role in recruitment today, many traditional screening practices are falling out of vogue while others are evolving to perform new functions. An example of the latter is talent assessments. As organisations consider the possibilities for augmenting tasks and roles with AI, having a holistic understanding of employees’ current skills […]

Lauren Karan weighs in on how the recent implementation of pay secrecy laws is impacting companies’ ability to retain talent.

As we settle back into the daily grind at work, businesses must prepare for a turbulent year ahead with research by Robert Half suggesting one in three (31%) employees plan to look for a new job in 2020. A competitive salary is no longer enough. Employees seek ‘work perks’ that make their lives easier, cheaper […]

How to score the clients you want.

Tip two: Hire people from different backgrounds.

What made the news this week?

Data indicates stereotypes of millennial talents are not true.

Attracting the right talent to your small business can be an uphill battle and as challenging to a business owner as any other macro force. Not only are you competing with players in your own sector, you’ve also got the big guys to contend with. You know the ones, big staffing budget, big, shiny training […]