Consumers prefer web chat for customer service
Web chat is the preferred channel for consumer customer service according to a new report from Fifth Quadrant.
Web chat is the preferred channel for consumer customer service according to a new report from Fifth Quadrant.
Tasnuva Bindi
Author
April 25, 2013
April 25, 2013
Take control of your online presence to create a memorable personal brand.
Inc.
Author
April 24, 2013
April 24, 2013
She Business has partnered with Commbank’s Women in Focus to host a Digital Treasure Hunt in Sydney where small business owners will learn to become savvy with social media.
Tasnuva Bindi
Author
April 24, 2013
April 24, 2013
Managing your social media can be a difficult task. Using Hootsuite is one way of simplifying the process.
Mitch Ogden
Author
April 24, 2013
April 24, 2013
New survey reveals that while a vast majority of Australian executives have an active and up-to-date LinkedIn profile, only 6 percent had found a job as a result of membership.
Tasnuva Bindi
Author
April 23, 2013
April 23, 2013
More and more businesses are pouring time and money into tweeting and posting on Facebook. But there’s a better way.
Inc.
Author
April 22, 2013
April 22, 2013
Two reports today indicated that the social media giants may be looking to run video ads on their platforms.
Inc.
Author
April 18, 2013
April 18, 2013
Effectively engaging with consumers on social media networks is more important than ever, with the amount of time Australians spend on social media decreasing over the past year.
Gina Baldassarre
Author
April 18, 2013
April 18, 2013
Developing content for social media platforms, whether it be curated or created is one of the most important activities of social media marketing.
Anna Cairo
Author
April 18, 2013
April 18, 2013
This list can help you land new business.
Entrepreneur.com
Author
April 17, 2013
April 17, 2013