Tag: Scaling

Consumer optimisation, CRMs, workplace culture; here are a few key lessons that every leader should know in order to grow better…

As a telehealth provider, Coviu experienced a sudden surge in customer demand during the pandemic. Their website saw a 10,000 per cent increase in views in two weeks and their 7 initial staff were answering up to 1000 support requests a day. Despite these challenges, Coviu managed to successfully scale up whilst meeting unprecedented customer […]

Founder Michelle Hu takes us through the how and why she dropped her successful career in finance to launch her beauty startup, Etoile Collective, which became a huge success from 100% organic growth. In late 2016, months before I was to start as a graduate at an investment bank, I launched Etoile Collective: a beauty […]

In today’s Kickstart Monday article, RateMyAgent CEO Mark Armstrong shares his advice on resilience as a leader and the importance of scalability in a business model.  Mark Armstrong is a property entrepreneur with over 20 years’ experience in the real estate industry. Prior to founding RateMyAgent, Mark built a reputation in the property industry giving […]

For most businesses, growth is a key goal and is essential to the organisation’s ongoing sustainability. However, when companies aren’t prepared for growth, they can hit roadblocks and encounter issues that can endanger the entire operation. To overcome these risks while scaling up the business, decision-makers need to plan carefully and incorporate specific risk-mitigation measures, […]

Byline: Guy Mckenzie and Adam Gilmore, co-founders of Tonic With the demand for delivery rapidly increasing, businesses across all industries, from food to health and retail, are feeling the pressure to provide fast and reliable delivery options. In recent years, there has been a rise globally in the use of delivery services. It is estimated […]

Influencer marketing isn’t as simple as choosing an influencer with a high number of followers to post an ad for you. In 2019, there have been a multitude of changes that have taken place in the influencer marketing world which brands need to factor into their strategies to get the most ROI. Consumer expectations around […]

Amy McWaters is the COO of The Hamper Emporium and is responsible for the day-to-day operations and logistics of the company, while ensuring customer satisfaction. On top of that, she is also the COO of SOL Group Australia, Australia’s leading online gifting company. Amy draws on her expertise and experience to share her insights for scaling […]