The Australian Competition & Consumer Commission (ACCC) is urging small business owners to prepare themselves for the excessive payment surcharge ban that will apply to all businesses from 1 September 2017. The new law limits the amount that a business can charge customers for use of payment methods such as EFTPOS (debit and prepaid), MasterCard […]
It is widely acknowledged that Search Engines are a critical medium for driving website traffic. In fact, 93% of all online experiences begin with a search engine such as Google. Despite this, Search Engine Marketing (SEM) continues to be one of the most misunderstood and underutilised online marketing channels. Most businesses miss the mark in […]
Two decisions of the Fair Work Commission took effect on weekend – An immediate 3.3% increase in the minimum wage; and a staged variation in penalty rates under the Hospitality, Fast Food, Retail and Pharmacy Awards. The decisions do not apply to people employed under enterprise agreements or in other sectors (eg nurses, police, paramedics, […]
If you keep yourself updated in the retail game, it shouldn’t be news to you that American giant Amazon is going to cross into Australian borders with the speculation of destroying Australian retailers [1]. For any small business owner, the thought of a radical change in competition is frown worthy. It goes without saying that […]
Australia’s biggest retail players need not fear the imminent rollout of Amazon Marketplace in Australia. This is not the death knell of the status quo; local retail businesses and smaller Aussie brands should be seeing this as a golden opportunity to grow their business. The imminent rollout of Amazon Marketplace in Australia may be seen as the death knell […]
Accelerated change is the new normal, and for businesses, the rate and the scope is staggering. Not only are organisations dealing with quickly evolving technologies, they’re racing to keep up with shifting customer behaviours and the lightening-fast pace of industry disruptors. To thrive in this environment, many industries are looking at innovative ways to invigorate […]
The Fair Work Commission recently ruled that Sunday and public holiday penalty rates will be reduced for full-time and part-time workers in the hospitality, retail, pharmacy and fast-food industries. The Fair Work Commission heard evidence from 143 lay and expert witnesses during a prolonged period of deliberation. In addition 5,900 submissions were received from State […]
The Fair Work Commission has today handed down its decision to reduce Sunday and public holiday penalty rates for hospitality and retail workers from July. The Full Bench decision was based on consideration of evidence that Sunday penalty rates in the Hospitality, Fast Food, Retail and Pharmacy Awards ‘do not provide a fair and relevant […]
If proof was ever needed that Aussies are rookies in romance, an analysis of retail data by Square has revealed the typical consumer spends more on their mums for mother’s day than they spend on their Valentine. The global payment technology company found that not only do Aussies purchase 60% more flowers on Mother’s Day, the average national spend on […]
I’m going to let you in on a secret. One that businesses sometimes overlook as they get caught up in growth. Playing the numbers game (i.e. expanding your reach) is usually enough to nab a few sales, but achieving sustainable success comes from one key element: support. [Note: This article is the sixth in a […]
