Brendan Straw

Brendan Straw

9 stories
Expert

The deal hunter economy: How retailers can win the value-conscious shopper

Shopfully’s Brendan Straw on what it means for businesses trying to turn a one-off discount into a lasting customer relationship.

Brendan Straw · 2 min
Expert

Turning cultural cues into commercial wins: The new rulebook for retail

Cultural moments are becoming more fragmented and community-driven. Retailers using AI and real-time insights to deliver hyperlocal campaigns

Brendan Straw · 2 min
Expert

The Christmas countdown starts on Black Friday

Half of Australians plan to shop Black Friday sales, with 36 per cent buying Christmas gifts early. Shopfully's Brendan Straw reveals why smart planning beats December chaos.

Brendan Straw · 2 min
Expert

What do customers want beyond cheaper prices?

Discounts may win a sale, but they won't build loyalty. Brendan Straw from Shopfully reveals what actually keeps customers coming back for more.

Brendan Straw · 2 min
Expert

How retailers are solving the ‘last mile’ problem in customer conversion

EOFY 2025 becomes testing ground for next-gen retail as stores reclaim their crucial role in converting digital browsers into physical buyers.

Brendan Straw · 2 min
Expert

Mum’s the word: Smart retail tactics to boost Mother’s Day sales

Mother’s Day spending is shifting as Australians shop more mindfully. Shopfully’s Brendan Straw shares insights to help retailers adapt.

Brendan Straw · 2 min
Expert

Beyond Price: How retailers can earn loyalty purchase by purchase

Don't just cut prices. Build true loyalty in the age of inflation. Find out how

Brendan Straw · 2 min
Expert

In-store basics: SMEs’ guide to keeping customers close

Flash sales and app offers are everywhere. Explore the new retail tricks SMEs can pick up to keep pace with evolving shopper habits

Brendan Straw · 2 min
Expert

Why value is the new trend for Aussie shoppers

Aussie shoppers are shifting from online browsing to in-store pick-ups fast—retailers need to keep up or fall behind.

Brendan Straw · 2 min