#Etail
5 tricks to make online customers happy
The rapid rate of adoption of technology has had a major impact on the retail sector, and many businesses have been struggling to keep up with the demands of their customers. Here’s how not to disappoint them.
Face off: The home-grown business taking on a global cosmetics empire
James Patten and Brad Carr are the two local entrepreneurs taking on an international discount beauty empire with their venture RY.com.au. Here’s the scoop behind this fast-growing Aussie success story.
Online retail optimism driving move to mCommerce: eBay
After a year of phenomenal growth, Australia’s top online retailers are now beginning to embrace mobile commerce, according to the latest Online Business Index (OBI).
eBay reveals simplified selling process
eBay has announced plans to introduce several improvements and upgrades to its Australian site, designed to boost the usability of the site for sellers.
Discounting driving up online sales
Online sales have seen a significant increase in the past year, and new research has found its due to a positive response by consumers to online discounts and group deals.
MYOB and Google initiative gets 30,000 SMBs online
Over 30,000 local small to medium businesses are now online, thanks to Google and MYOB’s Getting Aussie Business Online initative, which kicked off just 12 months ago.
Want to win at eCommerce? You’ve got to break the mould
With eCommerce growing at break neck speed, small businesses need to focus on being niche and unique to succeed against bigger competitors. Ivan Lim, founder of new online suit start-up Vinspi, tells Dynamic Business how he’s leveraged his niche idea and is marketing it to a huge online audience.
BigCommerce: a homegrown online success story
The two young entrepreneurs behind fast-growing local tech start-up BigCommerce spoke to editor Jen Bishop about their plans to help Aussie SMEs sell online.
Buyers replace local wholesalers with international markets
Retailers are overlooking their regular wholesalers and sourcing merchandise from overseas manufacturers, in a bid to remain competitive during the online retailing boom.
Australian wholesalers and manufacturers out of fashion
It’s impossible to ignore that the local retail environment is struggling to make ends meet, as local consumer behaviour shifts and retailers look to international suppliers in an effort to circumvent local wholesalers and manufacturers.
Sittin’ Pretty at Milan Direct
Milan Direct’s online-only business model has made designer furniture accessible to a generation of Australians born long after Eames made his famous chair. Founder Dean Ramler explains why his business is growing uncontrollably.
Australian businesses urged to boost online presence
Australian businesses with a website are more successful than those without, according to the MYOB Business Monitor Online Special Report. But despite this knowledge, the majority of Australian businesses still do not have a website – with 57 percent of businesses still choosing not to promote or sell their products online.
Australian online spend to skyrocket, retail urged to shift focus
Small businesses and bricks & mortar retailers are being urged to heed new figures that show Australians will spend over $13.6 billion online this year; with experts advising they focus on engaging customers via multiple channels to build deeper relationships and grab the consumer dollar.
SMBs warned: E-commerce growth involves risks
Australian small and medium businesses are embracing e-commerce in record numbers now, but experts are warning they should remain vigilant about risks associated with internet use.
Driving Business Online at Bob the Welder
In the third of the Driving Business Online case study series, Bob the Welder shows it’s possible for small businesses to sell large and industrial items online.
Driving business online at Petals
In the second of the Driving Business Online case study series, Petals florist reveals the motivation behind its decision to allow veteran US florist Teleflora acquire it.
Appliances Online named as finalist in global retail awards
Appliances Online has been named as one of six finalists in the 2011 Oracle World Retail Awards, in the ‘Pure Play Etailer of the Year’ category.
Online opportunities in focus at Online Retailer Conference and Expo
With online retail up 15 percent and $143 billion worth of orders received by Australian businesses in 2009/10, opportunities, insights and learning will be on the agenda at the 2011 Online Retailer Conference and Expo.