#Customer Value
Why you can raise prices now
Pricing your product at a premium can mean higher profits for you and better value for your customers.
Experience: The simple secret to eCommerce success
Studies have shown that poor performance of eCommerce websites can directly result in loss of revenue, poor customer satisfaction and damaged reputation – it takes just a second for a customer to switch to a competitor’s site. This expert advice will help you ensure your site is up to scratch.
Can customer value and a valued customer co-exist?
While the latest eCommerce and associated technology provides many consumer advantages and expands the market for sellers, it hasn’t always fostered a better customer service experience. Is the calculation now changing?
Regional and online banks big on customer focus
Australia’s regional and online-based banks are winning over consumers with an emphasis on customer experience, value and price competitiveness, finds a survey released today