John Karabin
Why today’s retailers need a purpose-built business tablet
As consumer demands shift, retailers are working to redefine the shopping experience by increasing digital media interaction with customers. Some have turned to consumer tablets, and found them wanting. But a solution is at hand…
Can customer value and a valued customer co-exist?
While the latest eCommerce and associated technology provides many consumer advantages and expands the market for sellers, it hasn’t always fostered a better customer service experience. Is the calculation now changing?
12 online security threats to guard against
Security professionals around the world are fighting a challenging battle at the moment, as online adversaries continually change their modes of attack by turning to more sophisticated methods. So what are the key security threats that businesses should look out for at the moment?
Don’t neglect online when it comes to customer satisfaction
Getting into the minds—and wallets—of distracted, disinterested consumers is harder than ever. While the old way of doing things can still work, don’t overlook the possibility that there is a newer—and maybe better way—of doing things.
6 steps to protect your information and privacy online
Recent high-profile data breaches, locally and internationally, demonstrate that no business is immune to cyber crime. Keeping information out of harm’s way needs to be a top priority for all businesses, large or small.