Healthy Cairns cafe evolving into a franchise

A Cairns couple is set to spread the paleo message around Australia, franchising their business just six months after its opening.

Gina Baldassarre
Gina Baldassarre
Entrepreneur · 22 Mar 2013 · 2 min read
Above Healthy Cairns cafe evolving into a franchise. Dynamic Business

A Cairns couple is set to spread the paleo message around Australia, franchising their business just six months after its opening.

Jai and Marlies Hobbs launched their Paleo Café and health food store in October last year, quickly building a loyal customer base of locals keen to learn about healthy eating.

“We knew it was risky, but we still thought there was a fair market for that sort of thing. Lots of people could benefit from it, like coeliacs, athletes, people trying to lose weight, and people with diabetes and other illnesses,” says Marlies.

The paleo diet is based on what our caveman ancestors used to eat, encouraging people to eat grass-fed meats, vegetables, and fruits, and exclude grains, legumes, and dairy products.

Though franchising was always in the Paleo Café business plan, neither Jai nor Marlies expected it to happen so quickly.

“We knew it wouldn’t just be a one-off café, we wanted to travel and be able to eat paleo wherever we go…but we were just getting a bit of a feel for how the concept went, and it went really well from the beginning,” says Marlies.

“From the start of the year it’s just been booming, and it was apparent to us that if we don’t franchise and expand the business and the concept, someone else will very soon.”

Jai says they received inquires from around Australia about franchising the café just weeks after its opening.

“We initially planned to open four to five company-owned stores before going down the franchising path, but with our location and us not being able to be everywhere at once, as well as the opportunities and the funding costs that come with franchising, we decided that it was a better path to take,” says Jai.

The pair began their paleo journey when their 4-month-old son was diagnosed with a dairy intolerance early last year. After putting him onto a dairy free formula, they began to learn more about paleo and the effects of different foods on the body.

With the family quickly adopting the paleo lifestyle, they soon experienced difficulty in sourcing paleo products and ingredients and decided to fix it.

“I said to Jai, wouldn’t it be great if we could find all of these products without having to skip all around town,” Marlies said.

After months of research into products, liaising with suppliers, and scouting possible locations, Marlies and Jay found they’d put in too much time, effort, and money into the idea to not go ahead with it.

Marlies left her job as an environmental lawyer to be in charge of the café’s branding, marketing, and supply, while Jai left his finance business to take on the café’s financials and the construction.

Despite Cairns being a popular tourist destination, the Paleo Café quickly found its place among locals.

“While others are suffering from a bit of a flat economy, we’ve found that we’re thriving at the moment,” Marlies says.

With business booming, franchising isn’t the only thing on the Paleo Café agenda.

The Hobbs’ have introduced cooking classes, which are already sold out until June, and are working on a paleo cookbook, which will be released through publisher The Messenger Group at the end of the year.

GB
Gina Baldassarre
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