Handling the complaints of the nation
By Lorna Brett · 27 July 2012 · Entrepreneur
By Lorna Brett · 27 July 2012 · Entrepreneur
Meet the entrepreneur who's taking the business world by storm with her innovative approach to customer disputes. But can her strategies really make a difference for small businesses?
Jo Ucukalo is the entrepreneur handling the complaints on the nation with her rapidly-growing business, Handle My Complaint. As the star of this week’s Friday Entrepreneur Fix, she reveals how SMBs should be managing disputes from customers.
Tags: complaint resolution, dispute resolution, Entrepreneur, Entrepreneur Profiles, Female Entrepreneurs, Handle My Complaint, Jo Ucukalo, solving customer complaints