In its annual online survey, Australia Post asked customers whether they would be willing to pay an annual fee in order to have mail delivered daily, or switch to tri-weekly deliveries.
The fee suggested in the survey was $30, and welfare and business groups have been quick to slam the introduction of any such fee.
Yet in a statement to the ABC, Australia Post said survey questions did not indicate what may or may not be implemented in the future.
“We recognise our customers’ needs are changing, and every year we ask customers about service preference through surveys,” the statement said.
“We understand how important it is to give the community a say on the services of Australia Post.”
In recent years, the national postal carrier has incurred multi-million losses alongside the demise of traditional deliveries. However, to an extent this has been offset by the rise in online shopping.
