Expert
It’s not a new thing but it’s fast becoming a ‘thing’. Brands around the world have collectively twigged to the benefits of dealing directly with consumers and Australian retailers which make a business out of selling multiple labels will soon be on notice to up their game. Fail to do so and they risk losing […]
Employees who work from home to look after family, a sick child, to manage long commutes or to juggle other commitments is fairly common practice… but that could be about to change. If employees work frequently from home, there are certain measures that need to be taken in accordance with the law to prevent serious health and safety […]
The 2019 federal budget was revealed last week, with many changes indicated for small business, and so we asked leaders in the SME world for their opinions and reactions. As a recap, the conditional budget saw an increase in the instant asset write-off threshold to $30,000, lower tax rates and an easier tax dispute […]
The energy of conflict is generated by the gap between two different points of view; between what we want and what we are actually experiencing. When people disagree with each other, your organisation is healthier. This is because disagreements often result in new ideas being shared and a more thorough study of options leading to […]
A recent violent attack on police officers that splashed across national news has highlighted the need for better employment practices, particularly when a staff member is at the centre of the story. Human resources specialist Kelli McDougall from Fifth Eagle says many people were surprised that a female childcare worker was charged as part of […]
Heard customer experience is the new black but not sure what the fuss is about? Or perhaps you think you’re doing a reasonable job of it already, with feedback surveys for new customers and a complaints and compliments section on your web site? There’s been plenty of chatter about customer experience in Australian business circles […]
Business owners that are looking to take a step back from their business need to find the right person to run it, which can be a difficult task. To get it right, there are three key questions to ask, according to Andrew Laurie, entrepreneur, CEO and elite business coach. Andrew Laurie said, “Business owners need […]
Public transport woes are part and parcel of living in any major global city. Just last month, we found out about the upcoming closure of nine rail lines in Melbourne, with a warning that 1.5 million train commuters will be forced to find other transport for more than three weeks in an “unprecedented” disruption. Sydney […]
These Aussie start up founders share their thoughts on the Federal Budget reveal earlier this week, giving us an insight into how SMEs are going to be affected – the positives and the negatives. Carl Hartmann, Co-founder at ShortLyster “The part of Mr Frydenberg’s speech most relevant to the startup sector was his […]
Today we’re discussing customer retention and what businesses need to do to in order to achieve the so-called “X Factor” with their audiences. Customer experience is becoming increasingly important as the ability to share positive or negative reviews online is so easy in today’s digital age – and it can be very damaging to a […]
We like what we see, but turn words into action to benefit small business MYOB commends the Federal Government for returning the budget to surplus and for highlighting the importance of small business to the economy. MYOB particularly welcomes increasing the instant asset write-off to $30,000 and raising the threshold to $50 million. One of […]
With the federal budget announcement later today and an election on the horizon, a national survey reveals clear expectations of what the government should prioritise for the small to medium business sector. SME Growth Index research released yesterday shows the priorities of SMEs in regards to what the new Federal Parliament should focus on – and company tax cuts was the top response. […]
Sam Allert, Reckon Group CEO, shares his thoughts on the impacts of the expected federal budget announcement this evening. General Outlook “Our survey uncovered that 65 per cent of small business owners do not believe this year’s Federal Budget will deliver positive change for their business, suggesting that they have been disappointed by budget announcements in the past. “As a result, many are […]
The accounting app Xero share their Small Business Insights with us to shed light on what small businesses should be aware of, which is now made especially relevant with the federal budget announcement later today. The anonymous and aggregated data is collected monthly from hundreds of thousands of Xero’s Australian subscribers through the Xero platform. […]
Australians have long been considered a traditional group and for good reason. Neighbours recently entered its 35th TV season and the Tim Tam is still the nation’s favourite biscuit. But in the retail sector this love affair with tradition is no more, replaced by a thirst for new and innovative experiences. Recent 451 Research, commissioned by […]
Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built upon. It covers clients, contacts, employees, forecasts, investors/investment, past business failures, past business successes, and lots more meaningful information that, when managed correctly, can help to grow an organisation and minimise […]
Australia is thriving with over 1,300 franchise businesses in a range of industries, earning over $181 billion dollars in revenue and continually growing. [1] In recent times, however, more franchisees have found themselves in a dispute against their franchisor. These problems generally arise for one of two reasons – either the franchisee has not been advised […]
For years HR professionals have been working to claim their rightful place in the leadership team of the business. But even for those who have succeeded, HR is still often seen as ‘just’ talent management or people-related process executors for line managers, who ‘really’ run the business. To achieve HR functions that can deliver their […]
LVLY is an Australian start up that has become the Uber of gift giving since it was founded by Hannah Spilva and Verity Tuck only 4 years ago. In 2015, Hannah and Verity saw a gap in the market when they themselves found that they weren’t easily and conveniently able to send gifts quickly to […]
Jacqui Miller, founder of Dynamic Business Outsourcing Solutions (DBOS), believes that the right kind of outsourcing can be instrumental in accelerating business growth and financial wellbeing. Outsourcing can be viewed as negative, particularly by unions and job hunters, however with changing work cultures and technological advancements, outsourcing is now more widely available as an option […]
