Expert
Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built upon. It covers clients, contacts, employees, forecasts, investors/investment, past business failures, past business successes, and lots more meaningful information that, when managed correctly, can help to grow an organisation and minimise […]
Australia is thriving with over 1,300 franchise businesses in a range of industries, earning over $181 billion dollars in revenue and continually growing. [1] In recent times, however, more franchisees have found themselves in a dispute against their franchisor. These problems generally arise for one of two reasons – either the franchisee has not been advised […]
For years HR professionals have been working to claim their rightful place in the leadership team of the business. But even for those who have succeeded, HR is still often seen as ‘just’ talent management or people-related process executors for line managers, who ‘really’ run the business. To achieve HR functions that can deliver their […]
LVLY is an Australian start up that has become the Uber of gift giving since it was founded by Hannah Spilva and Verity Tuck only 4 years ago. In 2015, Hannah and Verity saw a gap in the market when they themselves found that they weren’t easily and conveniently able to send gifts quickly to […]
Jacqui Miller, founder of Dynamic Business Outsourcing Solutions (DBOS), believes that the right kind of outsourcing can be instrumental in accelerating business growth and financial wellbeing. Outsourcing can be viewed as negative, particularly by unions and job hunters, however with changing work cultures and technological advancements, outsourcing is now more widely available as an option […]
How can we show the value that millennials bring to the work place? With millennials (currently people aged around 23-37) starting to fill up the majority of work spaces, there is a definite change of culture that is shifting the way businesses operate, work and think. A desire for flexibility, autonomy and social inclusion brings […]
I’ve held lots of workshops and masterclasses with Australian start-ups and small business owners and I always start by saying “PR is not just a buzz word.” PR is not just a trending word or a hot topic. It can be a powerful medium for small business owners and start-ups to communicate effectively with their […]
Given the prevalence of high-profile company data breaches that we are seeing today, including the recent incidents at Kathmandu and Landmark White, Charles Heunemann (Managing Director and VP Asia Pacific at Natterbox Limited) discusses the negative consequences that data breaches can bring to businesses. “We live in an age of cyberthreats, causing companies to implement […]
Employee benefits, when implemented properly, are among the most effective ways to motivate staff and bring out the best in your people. Staff will eventually leave if they’re not valued or treated fairly. Companies that want to invest in their workers can use perks, such as flexible working arrangements and salary packaging, to show recognition […]
Automation is a driving force behind a changing workforce in which mundane tasks are no longer part of most job descriptions and workers are freed up to contribute strategically and creatively to the organisation. This makes it imperative for businesses to understand and embrace automation, and to comprehend how the future workforce will evolve. By […]
Every business wants to increase their enquiries and get more clients. The wonderful news for you is that you can use social media in order to build your pipeline. We can no longer ignore the fact that social media is a crucial element and that when used strategically, it can connect us with our potential […]
How can small businesses make the most of social media? Now, more than ever, small and medium businesses are using social media to engage with their customers and build brand awareness. According to Kaylie Smith, Director of SMB for Australia and New Zealand, Instagram and Facebook; more than 80 per cent of people on Instagram […]
Each year on 8 March, International Women’s Day, I get invited to attend events that celebrate and discuss gender diversity in the workplace. They’re often rich with intelligent discussions about women and work, a topic I am immensely passionate about. But all too often, I sit up on stage, look out to the crowd and […]
Commentary around ‘customer experience’ has not been in short supply in the Australian business media of late. Take a deep dive into the topic and you’ll find scores of experts who’ll identify customer experience as a key area for companies to create competitive advantage in 2019 and beyond. According to management consultancy Accenture, we have […]
How do we ensure that the startup market doesn’t become saturated? In less than 10 years, Australia has experienced a startup explosion with innovative entrepreneurs founding some of Australia’s most exciting and successful businesses. And with one of the world’s strongest economies, Australia is home to a thriving startup ecosystem, but how do we ensure […]
The Future is Now. As a forward-thinking leader in the global construction industry, I’m passionate about future-proofing, but I feel anxious about the future of our cities and transportation, as I’ve realised that the industry and governments are not asking the right questions about the future or investment. We need to adopt a futurist mindset that […]
It’s the best of times and the worst of times. The state of Australia’s retail sector in 2019 brings to mind the famous opening line of Charles Dickens’ classic A Tale of Two Cities. One the one hand, we’ve seen the decline and demise of a string of once strong brands in recent years. The […]
Mistaken identity is a perennial movie plot. Who can forget the classic suspense flick, North by Northwest which has ad man Cary Grant on the run after being mistaken for a government agent? Or Date Night which sees a romantic evening turn dangerous after a married couple take up the dinner reservation of a couple of no-shows? […]
As the Royal Commission leads to an increase in lending standards and requirements for banks, many businesses will be forced to look outside the Big Four to raise the capital they need. The good news is that there are a lot of untapped capital options for SMEs to look at. The Royal Commission has meant […]
With more Australians splitting their shopping dollars between online and in-store purchasing, it behoves retailers to ensure they’re offering a superlative customer experience via both channels. In the 12 months to June 2018, Australians spent a whopping $26.5 billion on online retail, according to the NAB Online Retail Sales Index. The Ibisworld 2018 Online Shopping […]
