Advice
Customer-centric communication for SMEs in finance
In a highly competitive market, building closer connections with customers can boost retention and profits, writes Damian Williams, Chief Technology Officer, n3 Hub.
Damian Williams
2 PostsWith 20 years’ experience in tech focused start-ups and scale-ups, Damian has worked on everything from network switching software to online local business directories. He is passionate about using technology to solve problems and is involved in the development of the n3 Hub CDP, a product that he conceived and help create. He strives to make digital marketing easier by helping address marketing’s data pain points.
Advice
Why a single customer communication channel is no longer enough
How can you gain the attention of customers who are already feeling overwhelmed and are reluctant to engage fully?
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