Digitisation keeps customers on side and helps businesses de-silo departments: Docusign panel

Summary

Businesses that fail to digitise risk eroding brand reputation and customer loyalty, according to research by e-signature provider DocuSign. The study, Digitise or die: Australia’s digital expectations, involved a survey of 1000 employed customers plus more than 100 senior decision makers across various business departments. Key findings included Four in five (80%) consumers view a […]

Tags: Brad Newton, digital transformation, digitsation, Docusign, electronic, eSignature, Joanne Jacobs, Mike Hulse