How to use social media as a loyalty tool

By Joel Norton · 9 August 2010 · Locked

Unlock the Secret to Loyal Customers

Discover how a single retail giant from the 90s revolutionized customer loyalty through social media. Learn the strategy that can transform your business today.

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Summary

I worked on The Com Store account way back in the early nineties, when it was one of the dominant forces in mobile phone retailing, along with Strathfield Car Radio.

Tags: Brand, Customer Retention, Loyalty, Social Media, Twitter