How online feedback is helping retailers survive and thrive

By Guest Author · 16 August 2011 · Locked

How online feedback is helping retailers survive and thrive

Retail's Uncertain Future: What's Next?

The retail market is at a crossroads, but one thing is clear: online feedback is playing a crucial role in its survival. Can retailers adapt quickly enough to stay ahead of the curve?

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Summary

One can easily describe the current retail market as “it was the best of times; it was the worst of times”. On one hand, retailers are being slammed from a number of directions, but on the other, internet activity has doubled in the last 4 years and will directly contribute $70 billion to the economy within 5 years.

Tags: bricks and mortar retail, E-commerce, e-tail, e-tailers, Kampyle, online feedback, online retail, Retail