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#Online Retail

eCommerce

Leonie Henzell: The ‘gifted’ entrepreneur

Some of the biggest life decisions are made when young. Our career path’s are often decided before we’ve even taken our first step into the ‘real world.’ Then – just when we think we’re set – we walk into the ‘university of life’ where we continue to mature, learn and enrich our experiences. It can […]

Daniel Jacobs · 2 min
Locked

Cashless shopping gets the edge

Australian consumers are speeding up the retail industry’s transition into the digital world, embracing different technologies that allow them to spend without cash.

Gina Baldassarre · 2 min
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Locked

Customer loyalty on the decline

Over 60 percent of Australian consumers identify themselves as ‘apathetic’ in their choice of a primary retailer, a new survey has revealed.

Gina Baldassarre · 2 min
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5 ways to be a better leader online

Here’s what separates the leaders from the followers online.

Entrepreneur.com · 2 min
Digital

My best mistake: why online doesn’t have all the answers

Julie and Greg Dodge of Dandelyon Gifts in Queensland had their dreams set on opening an online store. But once they’d created it, they found they weren’t getting the traffic they desired.

Rhiannon Sawyer · 2 min
eCommerce

Mobile technology driving new retail

The value of retail purchases on mobile devices is set to increase to $5.6 billion in 2012, up from the $155 million generated by mobiles in 2010, a new report has revealed.

Ashley Calabria · 2 min
eCommerce

What eCommerce means for international opportunities

The world is flattening and borders are blurring: eCommerce has revolutionised the world of retail, opening new channels and opportunities for retailers of all sizes. Here’s what this ever-growing global marketplace could mean for your business.

Mark Gray · 2 min
Growing

4 steps to developing a multichannel business

There are many aspects to consider when a business approaches multichannel retailing. Although a one-size-fits-all structure doesn’t always apply, but there are four key steps every business must follow when preparing to become a multichannel operation.

Lisa Powell · 2 min
Entrepreneur

Etsy CEO on using the marketplace to go global

You can buy almost anything on Etsy these days and the online marketplace is now a veritable breeding ground for Australian SMBs who are selling their wares all over the globe. We spoke to American CEO Chad Dickerson on his recent visit to the country.

Jen Bishop · 2 min
eCommerce

From online to bricks and mortar: The local gift business bucking the online trend

While many businesses are shifting focus away from traditional retail and onto the online marketplace, Brisbane-based gift and homewares store Dandelyon is doing the opposite.

Rocheen Flaherty · 2 min
eCommerce

Online retail optimism driving move to mCommerce: eBay

After a year of phenomenal growth, Australia’s top online retailers are now beginning to embrace mobile commerce, according to the latest Online Business Index (OBI).

Carly McKenna · 2 min
Cloud

Is the cloud killing your eCommerce?

Increasingly, online retailers are relying on cloud-based services and applications to run their businesses. But with this reliance on outside services comes a grave risk: they’re relinquishing control of the end-user experience.

Rafi Katanasho · 2 min
eCommerce

Seven ways to drive more online sales

Sadly, many of the best examples of eCommerce can be found outside Australia, so here’s seven expert tips on best practices every business can follow to drive more sales online.

Guest Author · 2 min
eCommerce

Ten digital commerce predictions for 2012

Twenty-twelve is shaping up as a year of digital change for the small business and retail industries, and SMBs must be on top of upcoming trends if they want to stay ahead of the competition.

Lorna Brett · 2 min
eCommerce

BigCommerce: a homegrown online success story

The two young entrepreneurs behind fast-growing local tech start-up BigCommerce spoke to editor Jen Bishop about their plans to help Aussie SMEs sell online.

Jen Bishop · 2 min
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Stores should shut up and move on, says online retailer

One of Australia’s leading online retailers has declared that bricks-and-mortar stores have lost the price war and should stop complaining and move on if they wish to keep their customer base.

Frances Mao · 2 min
eCommerce

Retail in the new multi-channel era

Bricks and mortar retailers can simply no longer ignore the growth of online shopping. Rather than fight it, look at the many opportunities it brings.

Guest Author · 2 min
eCommerce

BigCommerce powering 20,000 stores, $350m in sales

BigCommerce is celebrating a milestone this week, announcing that it now powers over 20,000 online stores which have generated more than $350 million worth of sales.

Frances Mao · 2 min
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eCommerce

Top eBay sellers prepare for bumper Christmas

Two thirds of eBay’s top 3000 sellers say they’re confident this Christmas will be their busiest yet.

Maree Sorbello · 2 min
eCommerce

Surviving the online retail jungle

In the wake of the online retail revolution, consumers are demanding more from their shopping experience, making it essential that retailers operate in multiple channels.

Lucy Cormack · 2 min
Locked

How online feedback is helping retailers survive and thrive

One can easily describe the current retail market as “it was the best of times; it was the worst of times”. On one hand, retailers are being slammed from a number of directions, but on the other, internet activity has doubled in the last 4 years and will directly contribute $70 billion to the economy within 5 years.

Guest Author · 2 min
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Retailers must improve customer service

Poor customer service is losing Australian businesses customers, particularly to the online space, according to Timothy Millett, director of training and development for i perform.

Adeline Teoh · 2 min
Hot Tips

Ecommerce tips for small business

Ecommerce is increasingly becoming a vital component of business strategy in Australia. In today’s digital age competition not only comes from local businesses but global websites as well.

Sam Saltis · 2 min
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Online ‘presale’ shopping set to double in 2011

Online ‘presale’ shopping is expected to double in 2011, with presale shopping portal Lasoo.com.au recording a record 5.6 million product interactions in December last year, with the exponential growth of online pre-shopping expected to continue in 2011.

David Olsen · 2 min