Follow these 12 steps to become a better communicator and build productive business relationships.
For entrepreneurs, knowing how to communicate clearly and effectively is critical in leading a company – and selling your business ideas. But the words you speak and hear are only a small part of getting your message across to your employees, customers and investors. It is the way you speak and listen that makes all the difference in the world.
Consider these 12 steps for starting conversations that click and, ultimately, lead to more productive relationships:
Step 1: Relax. Stress generates irritability, which leads to anger, and anger shuts down communication. Studies have shown that a one-minute relaxation exercise will increase activity in the brain that is essential for communication and decision making. So before you enter any conversation, do this…
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