Learning to take rejection in stride requires practice. Here are six ways to help you take a hit and bounce right back.
Rejection has probably destroyed the careers of more salespeople than any other single thing. No one likes rejection and only a very few get to a point where they are not affected by it. But in sales you will need to learn out how to constructively handle rejection.
These are a few techniques I use to get through it:
1. Be rational about your rejection.
Stay rational, not emotional when you hear “no.” Convince yourself that it doesn’t mean you or your offer are being rejected, but that the customer merely needs more information. No doesn’t mean you are deficient or personally being rejected. There is zero value in getting emotional about a client’s rejection. Instead, find out what the no means.
2. Figure out what they don’t like.
When clients say no, find out what they are rejecting specifically. Ask them: “What is it about my proposal you are saying no to?” Most people assume a rejection is about everything being offered, when it’s really only a small part your client doesn’t like. Break down the no to clarify what exactly your prospect is rejecting.
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