Citrix Systems Inc. have announced a new web-based remote support service enabling individuals and small businesses to provide online technical support to their clients.
According to HR Shiever, managing director of Citrix Online Asia Pacific, the web-based remote support service, GoToAssist Express, can help businesses to streamline operations and save money.
“In the current economic climate, technology which assists business to be more productive and realise costs savings is vital. Today more than ever, organisations are challenged by… an increasingly mobile or remote workforce, rising support and IT interaction volumes and increased customer expectations.”
Benefits to users of the GoToAssist Express include reduced travel time, lower support costs and fast and secure online customer service.
For more information about Citrix Systems Inc. products and services, visit www.citrixonline.com
People who read this, also liked:
The benefits of business mobility
Easing the squeeze with web-commuting