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Citrix announce web-based remote support for business

Citrix Systems Inc. have announced a new web-based remote support service enabling individuals and small businesses to provide online technical support to their clients.

According to HR Shiever, managing director of Citrix Online Asia Pacific, the web-based remote support service, GoToAssist Express, can help businesses to streamline operations and save money.

“In the current economic climate, technology which assists business to be more productive and realise costs savings is vital. Today more than ever, organisations are challenged by… an increasingly mobile or remote workforce, rising support and IT interaction volumes and increased customer expectations.”

Benefits to users of the GoToAssist Express include reduced travel time, lower support costs and fast and secure online customer service.

For more information about Citrix Systems Inc. products and services, visit www.citrixonline.com

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Jessica Stanic

Jessica Stanic

Jessica has a background in both marketing and journalism and is dedicated to making the website the leading online resource for small to medium businesses with ambitions to grow.

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