Banks know what customers want but won’t deliver
By Elayn James · 24 February 2011 · Locked
By Elayn James · 24 February 2011 · Locked
Australians are fed up with their banks, but what's really going on behind closed doors? Research reveals a shocking truth about what banks know but refuse to deliver.
Australians have a love-hate relationship with their banks and research released today confirms what many banking customers already know: banks aren’t listening but they know very well what people want from them.
Tags: Advice, Australia, banking customers, big banks, cmo council, computershare, Dynamic Business, Entrepreneur