In a constantly changing digital workplace, it pays to team up with younger colleagues to glean tips on social media, mobile apps and more.
A couple weeks ago, when I needed help figuring out how to convert numbers in an Excel spreadsheet into a multiline graph, I turned to an expert: my 23-year-old daughter. It took her less than five minutes to show me which Excel function to use. A couple of clicks later, the numbers appeared as a perfectly formatted, multicolor, four-line graph.
It’s a small example of the kind of reverse mentoring happening in home offices and much larger workplaces all over the country, with workers actively seeking the counsel of their often but not always younger colleagues on technology and other matters.
This type of peer-to-peer coaching isn’t completely new. Former General Electric chairman Jack Welch is credited with popularizing the concept more than a decade ago when he had 500 top executives reach out to younger employees for help using the internet, according to this Wall Street Journal article.
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