Greater Building Society “first building society on Twitter”
The Greater Building Society is joining a large number of Australian businesses big and small in using Twitter as another way to communicate with its customers.
The Greater Building Society is joining a large number of Australian businesses big and small in using Twitter as another way to communicate with its customers.
Salmat today announced that its leading shopping portal for retail advertisers Lasoo.com.au, has been awarded a triple A-rated Statement of Accessibility Conformance by Vision Australia.
Jerry Seinfeld will return in another ad campaign for the Greater Building Society as it seeks to replicate the success of their “Ask a Greater Customer” campaign.
Australian consumers prefer smaller businesses to traditional industry leaders when it comes to customer satisfaction, a new study has found.
Australian online insurer The Buzz Insurance has won the 2010 Australian Business Award for Innovation today, due to its creative customer service
I recently bought a skateboard from SkatersHQ at Manly. My wife calls it ‘the poor man’s mid-life crisis’ as I can’t afford a Porsche!
Australia’s small businesses can use exceptional customer service to attract customers away from big businesses, a new survey has found
Twitter can now be integrated into your contact centre, with new software from IPscape allowing tweets to be responded to by your customer service representatives in a timely fashion.
Australian consumers are not happy with current standards of customer service, and are not spending as much as a result, a survey released today has found.
I was having a tidy out of my wallet last night and kept coming across customer loyalty card after customer loyalty card. Some of them were for places I frequent often and have given me a lot back over the years but it got me thinking, do I feel loyal to a business just because of its reward programme?