#Continuous Improvement
How repeat customers improved my business
“Repeat business is both an honour that confirms you’re doing something right, and a reminder to push yourself to keep serving the people who love what you’re doing,” says entrepreneur Kyla Kirkpatrick. Here, she shares her secrets to earning repeat business. It has been 10 years since I started The Champagne Dame and I am […]
Nine Steps to Build an Agile Business in 2017
Being agile in business today means you’re flexible, fast and adaptable. While agility has been a necessity in the fast-moving world of software development for some time, creating a structure that allows for rapid innovation is good for any business, regardless of the industry or functional area in which they operate. So how does an agile approach […]
Continuous process improvement: make it business as usual without the revolution
As competitors and market expectations keep moving ahead, standing still as a business means you’ll be in danger of being left behind. The focus for many organisations then is on how to turn business process improvement into something that is truly embedded in the way the business runs. The real value comes when business process […]