Tech
Ecommerce platforms that move fast with their investment into next-generation customer service technology heighten their chances for increased sales in a competitive economic environment. Koh, one of last year’s winners of the Australia Post ORIAS People’s Choice Award, credited the updating of its customer service software – ahead of many of its competitors – with helping […]
Given the prevalence of high-profile company data breaches that we are seeing today, including the recent incidents at Kathmandu and Landmark White, Charles Heunemann (Managing Director and VP Asia Pacific at Natterbox Limited) discusses the negative consequences that data breaches can bring to businesses. “We live in an age of cyberthreats, causing companies to implement […]
More and more small businesses are growing their brands using online platforms and building presence, following and revenue. The power of social media was something not missed by these three small businesses in Victoria, who have been capitalising on the commercial opportunities that Facebook, Instagram, Twitter and other social media platforms provide. Bendigo Brittle, Peggy […]
The Telecommunications Industry Ombudsman is pleased to announce the formation of a Small Business Team, commencing 1 April 2019 In the 2017 to 2018 period, complaints from small businesses increased 8.7 per cent to a 20,433 total. This increase was largely driven by issues including no action or delayed action by their service provider to resolve their […]
Every business wants to increase their enquiries and get more clients. The wonderful news for you is that you can use social media in order to build your pipeline. We can no longer ignore the fact that social media is a crucial element and that when used strategically, it can connect us with our potential […]
Leading food company Deliveroo has announced a partnership with Melbourne-based Hospitality and Retail API Platform Doshii to streamline processing orders for restaurant partners. Restaurants who partner with Deliveroo will be able to utilise the Doshii API (Application Programing Interface) to connect customer ordering direct to their in-store point-of-sale (POS), eliminating the need for restaurants to manually […]
The new Parkable app is making use of empty business spaces A new shared economy platform is connecting businesses who have vacant parking spaces with people looking for parking… and businesses are making the most of it. Businesses are able to list their vacant parking spaces on a very flexible basis using the new innovative app […]
Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation (RPA), has announced major advances to IQ Bot 6.5™, its artificial intelligence (AI) solution. The IQ Bot can now auto-detect, read and process a variety of complex, low-resolution documents and emails in 190 […]
Melbourne start up Girl Geek Academy is encouraging budding gamers to apply for the Games Career Incubator program, which aims to support the future growth of the Victorian games industry. Founded by local games practitioners Sarah Moran and Lisy Kane, Girl Geek Academy is a global movement with an aim of teaching technology to one […]
Technology has completely revolutionised the workforce; from the way employees communicate and collaborate with colleagues, partners and clients, to the tools and apps that allow people to work from anywhere in the world. Any application, tool or software that enables a worker to get their job done better and faster is a good thing, right? […]
Developments in business technologies have advanced rapidly in the last decade, placing an increasing burden on IT consultants and their clients to become innovative and dynamic. Delivering the best solutions can be a complex task as technology eclipses learned knowledge. With the tailored training programs found in Dell Experts, IT consultants have instant access to […]
Technology has and will continue to drastically change the way business is conducted and organisations are run. Sophisticated technologies and advanced analytics are transforming the manufacturing industry and paving the way for increased efficiency and automation. According to Wikipedia, Industry 4.0 is the name given to the current trend of automation and data exchange […]
Marketer Henry Reith uses Digivizer’s SaaS platform to understand what works and what doesn’t in his digital marketing program – and maximize social and search ROI ‘Where’s there’s muck, there’s brass’ is a saying well-known in England’s northern county of Yorkshire. It means that, wherever there’s rubbish of any kind, there’s usually money to be […]
Begun migrating your organisation’s communications applications to the cloud yet? If not, it’s likely you’re thinking about it. A recent survey of global telecoms providers by Broadcom found more than half of the businesses they service were expected to have adopted cloud communications by 2020. In Australia, it’s a trend that’s been gathering pace for […]
Digital technology and cloud services are so ubiquitous today we often take easy access to services for granted without considering our information security first. As we begin 2019, it’s time to start making more informed choices about security to prevent a data breach before it happens. What are we not informed about? Cheap and easy […]
If your business website has served you well for all these years, it can be easy to get stuck in your ways and not wish to change. However, just because everything is plain sailing in terms of success doesn’t mean that things could be better. If you’ve started to look at competitor websites and feel […]
Not sure how the arrival of the NBN will impact on operations at your small or medium sized business? Or perhaps you’ve already taken a leap into the cloud and encountered some unexpected network dramas as a result? Confusion and uncertainty around how best to achieve reliable connectivity and optimal bandwidth management are not in […]
Once upon a time, it was the stuff of espionage and thriller films – a la Tron, Enemy of the State and The Bourne Ultimatum. These days, hacking and data theft are in the mainstream and in our faces, what seems like every other day. Last year’s news agenda was heavy on stories of internet […]
Australia has ranked second last on the Digital Maturity Index according to a report released this week by global leader in next-generation digital services, Infosys. The report found that Australia was behind its global counterparts with a Digital Maturity Index of 53.1 compared to the global average of 57.4. According to the report, the four […]
Mistaken identity is a perennial movie plot. Who can forget the classic suspense flick, North by Northwest which has ad man Cary Grant on the run after being mistaken for a government agent? Or Date Night which sees a romantic evening turn dangerous after a married couple take up the dinner reservation of a couple of no-shows? […]
