Small Business
Building customer loyalty can be a challenge when getting a new business off the ground. The secret is to get to know your customers, find a way to relate to them and exceed their expectations at every turn. This will create positive word-of-mouth, and bring in more business for you. Here are some tips to […]
Have you ever travelled, offered to bring something back and ended up with a shopping list and half your luggage allowance already accounted for? For Alex Hsu, this was an all too common predicament. Frequently travelling to the US for his IT business trading computer parts, Alex became inundated with requests for running shoes, typically […]
We’ve all heard the word ‘disruption’ being bandied around in a business context, but how does it really impact businesses and as its urgency increases, how can they respond to it? American Express recently explored this point with a major research study, capturing the views and practices of 250 CFOs from companies with revenues of […]
Big Data is an overused buzzword in business and technology. It refers to the massive increase of data gathered and stored in many modern information systems. The term is often discussed in the context of business intelligence (BI) and analytics – the ability to properly analyse the data, make sense out of it and act […]
With exposure to a wider customer base, lower overheads, greater choice and more competitive prices, the benefits of online retailing are obvious. Online is the birth place for many emerging retailers while the bricks and mortar sector strive to ‘get with the game’. But it wasn’t always this clear. John Winning, CEO of Winning Group, […]
Humans are creatures of habit; we subconsciously drift into routines that provide predictability and a sense of comfort and security. Habits and routines have their place – they get us up in the morning and into work on time but as soon as we stop achieving the desired result, we change them. As individuals, we […]
Acquisitions and mergers can be exciting. However, they can also be confusing for customers, employees, and other stakeholders, as the new organisation works out its unified identity and goals. One of the best ways to minimise this confusion is to consider a strategic rebrand. When an organisation acquires another company or two businesses merge, the […]
Leaders make decisions that impact the wellbeing of countries, companies and communities. It is better for all when those decisions are oriented toward what is right and proper, not what is merely permissible. This is where a moral compass comes in. You may recall the story of Bernie Madoff, who defrauded clients of millions of […]
Black Velvet is a Melbourne based boutique roastery and espresso bar that supplies quality beans to cafes and home baristas alike. Their second store based in the Galleria on Bourke St, which opened two months ago is already doing a roaring trade with thanks to the teams’ refocus on data and analytics to power and […]
When it comes to crisis management, many organisations adopt the ostrich philosophy – they bury their heads in the sand, wishing and hoping that nothing bad will ever happen. But navigating the waters of a potentially disastrous situation requires more than just wishful thinking. As PR professionals, we need to be prepared and comfortable to […]
For Andrey Shirben, entrepreneurialism is not defined by simply starting and running a business. Beginning in Israel at the early age of 19, Shirben soon identified himself as an entrepreneur with wider aspirations to build and grow businesses of the future. Anticipating an impending boom of online business, Shirben sought to realise his goals by […]
Malcolm Turnbull’s hostile takeover of Australia’s top job this week shines the spotlight squarely on the issue of leadership changes. No doubt, Mr Turnbull’s path ahead will be met with numerous challenges and overcoming them will test his leadership and management abilities like never before. Mr Turnbull’s party members will be experiencing many of the […]
Ever wonder why some people get ahead, buy a car, buy a house and go on fantastic holidays while you continually struggle to make ends meet? The secret is to plan for your goals and above all to BUDGET. You’ve probably heard the well known saying “The problem is not that you plan to fail, […]
According to Australian Made Campaign an increasing number of Australian businesses are registering for certification schemes to demonstrate quality, safety and ethical values. Australian Made Campaign administers and promotes the iconic green-and-gold kangaroo, used by producers and manufacturers to promote their products as genuinely Australian for nearly three decades. Australian Made Campaign Chief Executive, Ian […]
Innovation and digital disruption are driving the growth of the As-A-Service economy. This is leading to a new kind of “outsourcing for the masses” – enabling both large and small businesses to acquire services “on demand” as inputs for business operations. This is accompanied by new commercial models that can drive far greater flexibility and […]
Tech leaders have expressed new found enthusiasm and excitement following Malcolm Turnbull’s appointment to Prime Minister this week. As a founding director of Australia’s first internet company, OzEmail, Mr Turnbull’s credentials and acumen are expected to deliver a boost to tech start ups across Australia. “He understands the challenges we face in regard to tech disruption […]
At Heal.Thy Self Co. in Melbourne’s Yarraville neighbourhood owners Electra Tomasino and Dylan Davies believe that people thrive when they consume a diet based on whole foods straight from the earth. Her store offers plant-based, free range, organic, ethical and sustainable produce and can cater to almost anyone with wide-dietary requirements. “We’re focused on seasonal produce […]
“We need to have in this country — and we will have now — an economic vision, a leadership that explains the great challenges and opportunities that we face. “Disruption we see driven by technology … is our friend, if we are agile and smart enough to take advantage of it. “There has never been […]
Cloud migration is a growing trend among small to medium sized businesses in Australia. Accounting practices are also embracing cloud technology – The May 2015 Cloud Readiness Survey from Digital First demonstrates that the shift to the cloud is happening. Nearly half of the respondents (43%) see a major shift to cloud software likely to […]
Retail sales are up by 4.7% over the year to June 2015 according to the latest edition of the Deloitte Access Economics’ Retail Forecasts subscriber report. House prices reaching new highs in Sydney and Melbourne this winter has been tipped as the main reason for stronger retail spending growth. The continued boom in household goods […]
