Legal

Privacy is a legal issue, but when it comes to collecting and using customer information it is also a relationship issue – Adrian Sim and Chian Kee explain the privacy obligations of small businesses using customer information. Many businesses compile databases of customer information. In general, tools such as customer relationship management (CRM) software and […]

A one-size-fits-all approach to insurance could be disastrous for your business – Terry Brain explores the danger areas and insurance policies that can be tailored to your business needs. One of the biggest challenges for small business owners is ensuring that their business is protected. The easiest and most common way to do this is to […]

Kerry Ryan and Maija Kerry outline crucial legal issues involved in establishing a franchising agreement, and making the business work for all parties. Australia is often referred to as the franchise capital of the world, with an estimated three times more franchised units per capita than the United States. The results of the Franchising Australia […]