The risk of the ignoring the elephant in the room

Summary

Rick Mapperson blogs about the need to address the ‘elephants in the room’ that may be impacting your business. “In your business it is an obvious problem or risk that no one wants to address or discuss. Instead, you pretend it is not there and occupy your time with other issues rather than deal with the looming big one.”

Tags: Complaints, Keeping Clients, Profit, time management