Lorna Brett

Vodafone says a new system designed to deliver faster responses to customers regardless of how they contact the company will allow it to better meet changing customer service expectations.

Local business owners are feeling pessimistic about seeing revenue rises during the upcoming Christmas season, as many express doubt the economy will improve any time soon.

Aspiring start-up and small business owners are being invited to attend tomorrow’s Essential Young Entrepreneurs Growth event in Sydney, co-hosted by Telstra Business and the NSW department of Trade and Investment.

Edible Blooms founder and Telstra Business Award winner Kelly Baker-Jamieson knows how difficult it can be to start an online business, so she’s come up with ten tips to help those thinking about making the move into eCommerce.

The operators of CatchOfTheDay, Scoopon and Groceryrun.com.au say they’re on track to double revenue this financial year, with strong sales growth recorded across all three businesses.

Optus will launch an online tool next week to assist small businesses to assess their level of digital readiness, and offer tips for bettering their use of technology to grow and prosper.

Within an industry sector that employs over 630,000 Australians and contributes approximately $130 billion to the economy, it is clear why many business people are investigating the franchise option. But is success that simple?

Businesses need to foster a culture that makes employees feel safe to disagree, as experts find safe conflict has benefits to an organisation.

In case you missed the announcement, actor George Clooney and entrepreneur Martha Stewart will lead a line-up of six internationally acclaimed business leaders who will present at the inaugural Global Leadership Forum, and we have a ticket to give away for this must-attend seminar.

Economic instability and an inability by the government to make solid decisions is leading local businesses to act with greater caution, despite steady levels of optimism in the private business sector.