By Guest Author · 28 September 2007 · Locked
See the complete version on Dynamic Business for the full story and insights.
After a rocky start, Customer Relationship Management (CRM) applications have grown up – Helen Bradley finds the new models offer an SME streamlined centralisation and can be hosted, leaving technical machinations to the experts. In the past CRM applications have been like the little girl with the curl—when they were good they were very good […]