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StoresOnline busted by ACCC in Federal Court

The Federal Court has found in favor of the ACCC that that e-commerce marketing companies StoresOnline International, Inc. and StoresOnline, Inc made misleading and deceptive representations regarding the price of their products and services.

StoresOnline ACCCThis judgment represents a successful conclusion to the second lengthy proceeding taken by the Australian Competition and Consumer Commission against StoresOnline. In each case it was claimed that there was misleading and deceptive conduct in the promotion and sale of StoresOnline home business e-commerce software packages. The packages were promoted through a series of seminars, primarily to those wishing to set up small businesses online.

Justice Edmonds made orders by way of declarations that StoresOnline, since October 2006, had engaged in false and misleading conduct in breach of the Trade Practices Act 1974 in relation to the promotion and sale of its software packages.

The particular conduct of StoresOnline found to contravene the Act included:

  • At workshops and seminars StoresOnline represented that it offered for sale or sold packages at a “full” price when StoresOnline packages had not been offered for sale or sold at that price in Australia
  • At workshops and seminars StoresOnline represented that it intended to offer StoresOnline packages for sale to workshop attendees at a particular offer price for 90-days from the date of the workshop when it had no such intention and StoresOnline packages were not available for purchase in the period following the workshop
  • At workshops and seminars StoresOnline represented that the difference between the full price and the 90-day offer price for StoresOnline packages was the amount a consumer could save by attending a Stores Online workshop and purchasing the packages when that level of saving did not exist.

The court also ordered that StoresOnline pay the ACCC’s costs.

ACCC chairman Graeme Samuel said these proceedings showed the ACCC’s willingness to pursue proceedings against overseas corporations when such
corporations engaged in conduct in Australia which affected Australian consumers.

“International corporations are on notice that if they mislead or deceive Australian consumers they will risk similar court action by the ACCC,” Mr Samuel said.

In his judgment, Justice Edmonds accepted the contention of the ACCC that the fingerprint of StoresOnline International ‘was all over this case’.

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David Olsen

David Olsen

An undercover economist and a not so undercover geek. Politics, business and psychology nerd and anti-bandwagon jumper. Can be found on Twitter: <a href="http://www.twitter.com/DDsD">David Olsen - DDsD</a>

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