Keeping your existing customers engaged and delighted
By Guest Author · 4 July 2011 · Growing
By Guest Author · 4 July 2011 · Growing
Discover the shocking truth about how much more powerful retaining existing customers can be than chasing new ones. Find out how to transform your business with a simple yet powerful strategy.
If most small businesses spent even half as much time, effort and resource into retaining their existing customers as they do to win over potential customers, their business would see a great difference in sales.
Tags: Customer Loyalty, Customer Retention, Customer Satisfaction, Phoebe Netto, Referrals, repeat business