By Liz Trethowan · 18 August 2011 · Economy
As the economy tightens, a surprising number of companies are failing to adapt their customer retention strategies. Will your business be left behind?
Many Australian businesses don’t put enough focus on customer retention strategies to ensure growth during tough economic times, which is becoming increasingly essential given the current economy.
Tags: Customer Experience Company, Customer Retention, Customer Service, customer service strategies, retention strategies