Tag · 3 stories
#Customer Service Strategies
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Hot Tips ◆
Top tips for great customer service
In a guest post for Dynamic Business, Kim Irvine looks at four ways to ensure you deliver the best customer service, every time.
Guest Author · 2 min
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Hot Tips ◆
Small business leading the customer service stakes
In the eyes of customers, it’s small businesses that are winning the service stakes, with over 81 percent reporting a belief that SMEs place more emphasis on looking after customers than do large businesses.
Lorna Brett · 2 min
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Economy ◆
Business urged to better customer service strategies
Many Australian businesses don’t put enough focus on customer retention strategies to ensure growth during tough economic times, which is becoming increasingly essential given the current economy.
Liz Trethowan · 2 min