Six ways to keep your employees on track and working productively without getting worked up.
I recently read an article in The Wall Street Journal, “When the Boss Is a Screamer,” that got me thinking about leadership styles and their effectiveness. According to the article, the growing trend is toward a “softer, calmer” approach to communicating with employees to get them to do what we want.
Of course, we all have our personal styles based on our experiences and upbringing (Sometimes I think I treat employees not too differently than I treat my kids), but here’s what I’ve found works for me to keep my voice down and my employee productivity up:
Set realistic expectations.
The reason you get angry is probably because someone disappointed you, made a mistake, or handled a task flat-out wrong. But before you take it out on him, are you sure the employee is responsible? Did you set clear expectations? Did you communicate them in a way that your employee understood? First, look in the mirror before you let your blood pressure rise. Oftentimes, you can find the mistake was the result of inadequate initial dialogue.
…to read this article in full, visit leading US small business resource, Inc.