Skype, a software-based communications platform, designed Skype Connect specifically for businesses, as a result of internal research about how Skype was being used.
This research indicated that during 2010’s first quarter around 37 percent of Skype users use Skype for some business or business-related purposes, according to VP and general manager of Skype for Business David Gurlé.
“Since its inception, Skype has been used by many businesses wanting to reduce communications costs. Our team’s goal is to empower businesses of all sizes and types with rich communications tools to unleash their productivity, while reducing their telecommunications costs,” Mr Gurlé said.
“Skype Connect seeks to enable our customers to reduce their phone bills, while protecting their investment in existing telecommunications equipment. We are very proud to add Skype Connect to our list of specially designed enterprise solutions,” added Mr Gurlé.
Skype Connect enables IP-enabled private branch exchange (PBX) or Unified Communications (UC) systems to connect to Skype, so that businesses can now receive calls from landlines or mobile phones in the corporate PBX using Skype’s online numbers that have been purchased separately. The system also ensures that businesses can manage Skype calls using existing PBX or UC systems’ features such as call routing, automatic call distribution, conferencing, auto-attendant, voicemail, call recording and logging.
Skye has also set up a Skye Manager web-based tool system, which was launched to allow IT managers to set-up Skype Connect and control Skype usage in a company using real-time chat support.