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RICOH Australia

RICOH spaces unveils dynamic platform for hybrid workforces

RICOH Australia, a prominent provider of smart workplace technology, has introduced RICOH Spaces to the Australian market.

This dynamic workplace experience platform aims to facilitate hybrid working models and optimize business operations.

Leveraging the Google Cloud Platform with infrastructure based in Australia, RICOH Spaces utilizes workplace analytics to enable enterprises to make data-driven decisions and continuously enhance the workplace experience. Key features include desk and space booking, visitor management, real-time interactive floor plans, digital signage, and wayfinding, all aimed at improving employee engagement and productivity.

Part of Ricoh’s overall hybrid workplace offering, key feature functionality includes desk and space booking, visitor management, real-time interactive floor plans, digital signage and wayfinding, all designed to enhance the employee experience. According to Gartner, human-centric work design featuring flexible work experiences, intentional collaboration opportunities and empathic management can increase employee performance by as much as 54 per cent.

“New ways of working are demanding new ways of thinking about how to achieve the most productive workplace”, says Tina Economou, Chief Marketing & Sales Officer, RICOH Australia.  “While the physical office is here to stay, teams increasingly rely on dynamic and flexible environments that support an effortless transition to hybrid working where collaboration can thrive both on-site and remotely. The challenge is to design a workplace that evolves with the way your teams meet up, socialise and collaborate, and adapts to how they will work in the future.”

RICOH Spaces provides the analytics and insights required to redesign workspaces for full utilisation and increased productivity to enhance the workplace experience.  At the same time, itcentralises all of the complex tasks relating to the way the people interact with the workplace facilities and how workplace visitors digitally sign in on arrival.

Built by RICOH from the ground up, fully cloud hosted for scalability, and supported in multiple languages, it can support a reduction in the costs of real estate, offer insights and data trends for optimised space utilisation and improve team collaboration.

Moreover, being fully modular and scalable means enterprises only pay for the RICOH Spaces functionality that they require and this can be scaled accordingly to a customer’s specific requirements.  

Available via web application and as a mobile app, RICOH Spaces also enables users to manage advanced bookings, check-in times, parking and booking slots.  Employees can submit room service requests and track their status, enabling teams to stay up-to-date on the progress of their requests, reducing wasted time.  According to the Microsoft 2021 Work Trend Index, 40 per cent of workers waste up to 30 minutes a day searching for a space to collaborate.  

Facilities managers can also split theworkplace into zones, allowing for capacity management, assignment, and analytics at a zone level, allowing for easy booking and manageable insights. 

The solution’s deep analytics features also provide a real-time overview of how a floor is being utilised through using sensor data which is also able to support monitoring of operational aspects, including temperature, air quality and service requests.

The scalable nature of the platform enables RICOH Spaces to constantly evolve with new features added regularly. The platform uses the very latest web technologies with browser support limited to the latest versions of Google Chrome, Microsoft Edge, Firefox, and Safari.

“Support for users is simple and easy with an extensive knowledge base centre with thousands of articles, guides, pro-active support with product tours, contextual tooltips, checklists for user onboarding, and a fully integrated in-app support widget.  All this means that users won’t need to be on hold or navigate outside of the app to get access to support and key information,” says Economou.

For further information, visit: https://www.ricoh.com.au/hybrid-workplace/workspace-management

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Yajush Gupta

Yajush Gupta

Yajush is a journalist at Dynamic Business. He previously worked with Reuters as a business correspondent and holds a postgrad degree in print journalism.

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