Tag: Social Media

Advice for keeping your website free of malicious content and your sensitive information protected from theft.

Social media analytics can be a boon for businesses that use it wisely. Two founders of social data start-ups explain what they’ve learned so far.

Australia’s digital economy exploded in 2012 with online shopping, social networking and a near doubling of smartphone ownership driving the boom. There are now 11.36 million Facebook users in Australia, while 49 percent of us now own a smartphone.

LinkedIn isn’t just a good resource for professionals. When used the right way, it can be a powerful tool for businesses too.

Customers have become more in control of how they interact with us but we are yet to make the leap of mapping our goals to that of the customer needs and concerns with the solutions our products or services provide.

We’re more accessible to each other in the digital realm than we’ve ever been in the physical realm, and there’s no denying it – we’re living in an age where online connectivity is a major means of communication.

As a general rule, word-of-mouth customer experiences can sometimes travel faster than any cost-driven marketing campaign and can affect the reputation of a business. Here’s how to keep customers happy.

Using social media sites like Pinterest as a method of real estate marketing may still be considered a novel approach. However, when used in combination with traditional campaign methods, it can be a complimentary tactic to help drive a property sale. Here are some helpful hints to get you started.

How dealing with angry customers can be an opportunity to show the world how your company cares about customer service.

With social media usage continuing to develop and increase, businesses need to pay attention to its third party user-generated content.