How unsure are you of your digital channel performance?
Top tips to utilise your digital data.
Talent Management vs Employee Retention – it’s more than semantics!
Top tips for keeping employees.
Why promoting your employees to partners in your business is great way to ensure retention
Retaining key employees can be a struggle, particularly when they are talented and experienced. Research from the Australian Human Resources Institute Pulse Survey on Turnover and Retention reported that in 2016 employee turnover was as high as 16%, which had increased by 3% from 2012. With the rise of social media and professional networking sites […]
Cogs in a machine can’t strive for excellence
Companies can be such well-oiled machines they become just that: machines. Highly programmed to produce work at an exhaustively efficient rate – exhaustive to the staff, not the company, of course. Every employee is just one minor component; helpful to the overall operation but completely replaceable once worn out. These soulless environments can chew you up […]
The performance mindset: how to trigger accountability and achievement in your team
As a manager, maintaining the accountability and focus of your team must be a top priority. For some, this is second nature but for others, it has to be a conscious mindset. That is to say, a chosen mindset which drives the actions and behaviours required to increase performance. In researching high, middle and low […]
Best practices that will take your sales team to the next level
Regardless of which industry your small business is in, there’s no doubt that the calibre of your sales team is key to the success of the product or service that you’re offering. Finding the right people who are properly qualified and skilled enough to deliver what you need is only the very beginning of what […]
How to perform at your peak every day as a small business owner
As a small business owner, more often than not you may find yourself starting the day with a clear idea of what needs to be done, but by the afternoon, you realise that you have not completed the first item on the list yet. This may be because of distracting emails or unscheduled meetings and […]
Three tips for avoiding unfair dismissal claims in your business
Have you started noticing strange, odd behaviours from an employee? This may be occurring over time and can include the employee being too aggressive, too intimidating or just plain bizarre. If you’re the owner of an SME, you have the right to terminate an employee; however, you may be quite reluctant to dismiss the employee […]
Aussie SMBs struggling with costs as they strive for efficiency: Survey
In global terms, Australia is an expensive place to do business. Wages, rents, taxes and regulation combine to make conditions here tougher than in many other countries. As a result, Aussie small and mid-sized businesses are constantly on the lookout for ways to keep a lid on operational costs. By identifying areas in which savings […]