The Telecommunications Industry Ombudsman is pleased to announce the formation of a Small Business Team, commencing 1 April 2019 In the 2017 to 2018 period, complaints from small businesses increased 8.7 per cent to a 20,433 total. This increase was largely driven by issues including no action or delayed action by their service provider to resolve their […]
Is Australia behind for small businesses?
Despite containing some positive initiatives for small business, the revised Banking Code of Practice hasn’t resolved issues with power imbalance and dispute resolution, according to Small Business and Family Enterprise Ombudsman, Kate Carnell. The Ombudsman was consulted on a draft version of the code, provided to ASIC this week for approval; however, she said she […]
Businesses are being encouraged to promote their commitment to good payment time practices by signing up to the National Payment Transparency Register, established this week by the Australia Small Business and Family Enterprise Ombudsman (ASBFEO). The Ombudsman, Kate Carnell, first called for a national register in her report into payment times and practices, published in […]
A survey of 1280 SME operators has found that nearly half (49.6%) had relied on unfair contract terms legislation, implemented last year, to negotiate fairer terms with big businesses during the past six months. Conducted by East & Partners, the SME Transaction Banking survey also showed that nearly four in five respondents (78.2%) were aware […]
A team of workplace inspectors is in Bundaberg today to respond to allegations of exploitation of foreign workers on Queensland farms.
Audits of the Fair Work Ombudsman have found that almost half of companies audited found not compliant with workplace laws, with 62 percent failing in Tasmania.
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