Tag: Contact Centres

Macquarie Telecom open contact centre in Sydney CBD

Business-grade telecommunications company Macquarie Telecom has announced its new plans for a $5 million contact centre in the Sydney CBD.

Alexander Fleming

Author

July 8, 2010

News

Social media the top priority for Contact Centres

Social media has jumped to the top of the priorities list for Australian-based contact centre managers as companies look forward towards the new financial year

Alexander Fleming

Author

July 1, 2010

DB Brand Accounts

DB Brand Account

Seven loyalty program types: Pick the perfect fit

Discover the seven primary types of loyalty programs and learn how to select the ideal one for your brand.

Marcus Marius

October 30, 2024

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DB Brand Account

How to save on international business calling: 5 practical tips

When you’re traveling for business, making international calls can quickly add up. But with a few smart strategies, you can stay connected without blowing your budget. Many business travelers unknowingly overspend on roaming fees and international call charges. The good news is that by using tools like mobile apps, local SIM cards, and international top-up […]