Tag: Community Management

With social media usage continuing to develop and increase, businesses need to pay attention to its third party user-generated content.

A strong online community can help promote an event and keep the buzz going long after the last person has gone home. Make social media work for you with the following tips.

An online community manager has to walk the fine line between balancing the needs of the users with the business objectives. They are often customer facing and act as a brand advocate and representative.