Tag · 2 stories
#Campaign Monitor
Locked ◆
Why actively mining your customer database for repeat business makes financial sense
When trying to grow a business, it’s tempting to put most of your efforts into finding new customers. However, in many cases it can be more lucrative to encourage repeat business from existing customers. In fact, attracting new customers can cost you five times more than retaining existing clients, so it makes good financial sense […]
Michelle Tucker · 2 min
Cloud ◆
Cost and complexity of all-in-one marketing suites a barrier to SMBs seeking automation
There’s a huge disparity in the use of marketing automation software between large corporations (60%) and small to medium businesses (10%)*. According to Kraig Swensrud, CMO of email marketing start-up Campaign Monitor, the cost and complexity of all-in-one marketing suites, designed for the ‘big end of town’, have typically been barriers to SMBs seeking greater marketing efficiencies. […]
James Harkness · 2 min